Terms of Service:

THE PRIZM HOUSE — TERMS OF SERVICE
Last Updated: June 9, 2026

OVERVIEW
These Terms of Service govern your use of theprizmhouse.com and all purchases made through our website. By accessing our website or placing an order, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety. If you do not agree to these terms, please discontinue use of our website immediately.

1. ABOUT US
   The Prizm House is a premium online retail store specializing in sealed hobby boxes, trading card products, and collectibles across all major sports and trading card categories. We operate exclusively online at theprizmhouse.com and ship worldwide to all countries.
   Business Name: The Prizm House
   Website: theprizmhouse.com
   Email: hello@theprizmhouse.com
   WhatsApp: +1 (304) 716-8431
   Address: 406 Reed Pl, Midwest City, OK 73110, United States
2. ELIGIBILITY
   By using this website and placing an order, you confirm that:

You are at least 18 years of age
You are legally capable of entering into binding contracts
The information you provide during checkout is accurate, complete, and current
You will not use this website for any unlawful or unauthorized purpose

3. PRODUCTS
   All products sold on theprizmhouse.com are subject to the following conditions:

All hobby boxes, trading card packs, and sealed collectibles are sold as sealed items
Product descriptions, images, and details are provided for informational purposes and are as accurate as possible
The Prizm House reserves the right to modify, discontinue, or limit the availability of any product at any time without prior notice
We make no guarantee regarding the specific cards, autographs, serial numbers, or memorabilia contained within any sealed product
The random nature of hobby box contents is an inherent characteristic of the collectibles industry and is fully acknowledged and accepted by the customer at the time of purchase

4. PRICING

All prices on theprizmhouse.com are listed in United States Dollars (USD)
Prices are subject to change at any time without prior notice
Once an order is placed and payment is confirmed, the price is locked in and will not change
The Prizm House reserves the right to cancel any order where a pricing error has occurred and will issue a full refund in such cases

5. ORDERS & PAYMENT

All orders are charged in full at the time of purchase, including pre-orders
Accepted payment methods: Credit/Debit Card, Apple Pay, and Google Pay
By placing an order, you authorize The Prizm House to charge your selected payment method for the full order amount immediately upon checkout
The Prizm House reserves the right to refuse or cancel any order at its sole discretion, including but not limited to cases of suspected fraud, pricing errors, or product unavailability
If your order is cancelled after payment, a full refund will be issued within 7–10 business days

6. PRE-ORDERS

Pre-orders are charged in full at the time of purchase
Estimated release dates are provided by the manufacturer and are subject to change
The Prizm House is not responsible for manufacturer delays, cancellations, or changes to product contents
Pre-orders are non-cancellable once placed, except under the conditions outlined in our Pre-Order Policy
Full details are available in our Pre-Order Policy page

7. SHIPPING

The Prizm House offers free worldwide shipping on all orders with no minimum purchase required
Processing time for all orders is 3–5 business days
Domestic US delivery takes 5–9 business days after shipment
International delivery takes 7–21 business days after shipment depending on destination
Full details are available in our Shipping Policy page

8. RETURNS & REFUNDS

Eligible items may be returned within 30 days of delivery in original factory-sealed condition
Return shipping is completely free — we provide a prepaid return label at no cost
There are no restocking fees of any kind
Opened, unsealed, or tampered products are not eligible for return under any circumstances
Approved refunds are processed within 7–10 business days to the original payment method
Full details are available in our Refund Policy page

9. INTELLECTUAL PROPERTY
   All content on theprizmhouse.com — including but not limited to the store name, logo, product descriptions, photographs, graphics, and design elements — is the exclusive intellectual property of The Prizm House. Unauthorized reproduction, distribution, or commercial use of any content from this website is strictly prohibited without prior written consent.
   Brand names referenced on this site including Panini, Topps, Pokémon, and Yu-Gi-Oh remain the intellectual property of their respective owners and are used solely for product identification purposes.
10. PROHIBITED USE
    You agree not to use theprizmhouse.com to:

Violate any applicable local, national, or international law or regulation
Transmit any unsolicited commercial communications or spam
Impersonate The Prizm House, its employees, or any other person or entity
Engage in any fraudulent activity or submit false information
Attempt to gain unauthorized access to any part of our website or systems
Use any automated tool, bot, or scraper to access or collect data from our website
Interfere with or disrupt the operation of our website or servers

11. DISCLAIMER OF WARRANTIES
    Our website, products, and services are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied. The Prizm House does not warrant that:

The website will be uninterrupted, error-free, or free of viruses or harmful components
Product information, pricing, or availability will always be accurate and up to date
Any specific cards, autographs, or memorabilia will be contained within any sealed product

12. LIMITATION OF LIABILITY
    To the fullest extent permitted by applicable law, The Prizm House, its owners, employees, and affiliates shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from:

Your use of or inability to use our website or services
Any products purchased through our website
Unauthorized access to or alteration of your data
Any other matter relating to our website or services

13. INDEMNIFICATION
    You agree to indemnify and hold harmless The Prizm House, its owners, employees, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses — including reasonable legal fees — arising out of or relating to your use of our website, your violation of these Terms of Service, or your violation of any rights of a third party.
14. PRIVACY
    Your use of theprizmhouse.com is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. By using our website, you consent to the data practices described in our Privacy Policy.
15. GOVERNING LAW
    These Terms of Service and all matters relating to your use of theprizmhouse.com shall be governed by and construed in accordance with the laws of the State of Oklahoma, United States, without regard to its conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of the State of Oklahoma.
16. CHANGES TO THESE TERMS
    The Prizm House reserves the right to update or modify these Terms of Service at any time without prior notice. Changes become effective immediately upon publication on this website. Your continued use of the website after any changes constitutes your acceptance of the new terms. We encourage you to review this page periodically.
17. CONTACT
    For any questions or concerns regarding these Terms of Service, please contact us:
    Email: hello@theprizmhouse.com
    WhatsApp: +1 (304) 716-8431
    Address: 406 Reed Pl, Midwest City, OK 73110, United States
    Response time: within 24 hours, 7 days a week